Telephone lines are open between 08:00 - 18:30
Urgent Appointments: We will try and see urgent appointments the same day where possible. Sometime a doctor may have to call you back before bringing you into the surgery. Before requesting an urgent appointment please decide whether your GP is the best person to see or whether an ambulance, visit to A&E or the walk in centre might be more appropriate.
Same Day Appointments: We have appointments to offer on the same day for patients whose problems cannot be dealt with over the telephone. These are available from 08:15 in the morning, otherwise you can access our online services.
Pre-Bookable Appointments: these are available 4 weeks in advance again you can book an appointment by telephoning the surgery or using the online service. N.B. nurses appointments are all pre-bookable but not available using online appointment system
Pre-Bookable Telephone Consultations: can be booked in advance. As the doctor will have to fit these calls around their surgery. You will only be told either the morning or afternoon and not given a precise time slot. Please ensure you give the right telephone number.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Persistent failure to attend without just cause or notification may result in removal from the practice list.