Noticeboard

DEAR PATIENTS PLEASE ENSURE YOU ALWAYS WEAR A MASK OR SCARF OR FACE COVERING WHEN VISITING THE PRACTICE THIS HAS BEEN INSTRUCTED BY THE NATIONAL GUIDELINES.

IMPORTANT PLEASE READ

 Garden City patients

Share your feedback to shape future General Practice care

NHS Bury CCG is carefully considering the longer term plans for Garden City to ensure that the best decision for ongoing medical provision for patients is made.

It is important that this consideration involves you and is informed by your feedback.

You will shortly be receiving a letter from the CCG to update you on the options and next steps and to explain how you can share your feedback by 5th August 2020.   Your feedback will be captured via an online survey, and we have included the link to the survey here for ease: https://www.onecommunitybury.co.uk/gc-medical-centre-feedback

 Thank you in advance for sharing your valued feedback.

Appointments

Telephone lines are open between 08:00 - 18:30

diary_appointmentUrgent Appointments: We will try and see urgent appointments the same day where possible. Sometime a doctor may have to call you back before bringing you into the surgery. Before requesting an urgent appointment please decide whether your GP is the best person to see or whether an ambulance, visit to A&E or the walk in centre might be more appropriate.

Same Day Appointments: We have appointments to offer on the same day for patients whose problems cannot be dealt with over the telephone. These are available from 08:15 in the morning, otherwise you can access our online services.

Pre-Bookable Appointments: these are available 4 weeks in advance again you can book an appointment by telephoning the surgery or using the online service. N.B. nurses appointments are all pre-bookable but not available using online appointment system

Pre-Bookable Telephone Consultations: can be booked in advance. As the doctor will have to fit these calls around their surgery. You will only be told either the morning or afternoon and not given a precise time slot. Please ensure you give the right telephone number.

AskMyGP

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Persistent failure to attend without just cause or notification may result in removal from the practice list.

 
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